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Support Throughout Your Studies

Student Support

From your first enquiry to graduation and beyond, our dedicated teams are here to help you succeed - online, by phone and by email.

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At LD Training, you will have access to support throughout the admissions process, during your studies and as you prepare for your next steps. Our Student Advisors provide a welcoming and supportive environment where you can discuss anything that may be affecting your studies or wellbeing. Any information you share will be handled sensitively and appropriately, in line with our safeguarding and data protection responsibilities.

Through listening and supportive engagement, our advisors will work with you to support the successful completion of your studies. Our student support services offer guidance in relation to study skills, UK career development and wellbeing.

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Student Advisor on a video call
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Support throughout the Admissions Journey

  • We work collaboratively with partners to ensure you receive clear information and focused support.
  • We support you in your understanding of the Admissions process
  • We provide individualised feedback and support to inform your decision-making
  • After your successful enrolment, we provide clear advice to inform your student journey

Support throughout the Student Journey

  • We provide an inclusive induction experience, followed by an inclusive learning environment
  • We provide comprehensive academic and personal support, to enable you to progress successfully through your academic programme.
  • We will listen and support, to enable your continuous improvement, progression and success
  • We work collaboratively with partners to enable you to grow, both academically and personally.
  • We support your development of knowledge and skills, to enable you to progress to a partner university, and later, into professional employment.
Fixed: "to enable you to progress".
How We Support You

Our LD Training Support Model

Unified student-focused colleagues offering information, signposting and referrals to expert advisors

Flexible professional colleagues offering individualised personal and academic advice and guidance, working collaboratively to deliver a seamless student support service.

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What's Available

Support services

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Academic Support

Access tutors, study skills resources and feedback on your coursework. Our academic team helps you stay on track throughout each unit.

Wellbeing & Mental Health

Confidential wellbeing support is available to all students. We achieved a 97% satisfaction score for mental wellbeing support (SES 2025).

Dedicated Student Advisors

A named advisor supports you from application to enrolment and throughout your studies, answering questions and connecting you to services.

International Student Guidance

Support tailored for international learners - qualification benchmarking, English language advice and progression planning to UK universities.

Careers & LDX Internships

Access careers guidance and our LDX Experiential Learning Hub in Stanmore, Greater London - gain real-world experience and an LDX certificate (LDX is at additional cost).

Technical & Learning Platform

Help with the online learning platform, live sessions and digital resources so you can focus on your studies, not the technology.

Confirm: 97% wellbeing (SES 2025) vs the 97% three-year average. LDX card - LDX is not live yet and still says Stanmore.
Matrix-accredited information, advice and guidance. Our support services are quality-assured to the Matrix Standard, the Department for Education's quality standard for IAG services.
Get in Touch

Contact our support teams

Admissions

Questions about applying, entry requirements or choosing a programme.

📧 admissions@ldtraining.ac.uk

📞 +44 207 998 3655 (10.00-16.00 UTC)

Student Services

Support for current students - academic, wellbeing and general enquiries.

📧 studentservices@ldtraining.ac.uk

📞 +44 207 998 3655 (10.00-16.00 UTC)

Discover the LD Training student experience